For a better experience, while using our Service, you may be asked to provide certain personally identifiable information, including but not limited to email and name or nickname. The information requested will be retained on your device and will not be collected by us in any way.
The application uses third-party services that may collect information used to identify you, including:
- Google Analytics for Firebase
- Firebase Crashlytics
- Log Data
Please note that whenever the user uses this Service, in the event of an error in the application, data and information (through third-party products) are collected on your phone called Log Data. This Log Data may include information such as the device’s Internet Protocol ("IP") address, device name, operating system version, application configuration when using this service, time and date of use of the service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. They are sent to the user’s browser from the websites the user visits and are stored in the device’s internal memory.
This Service does not explicitly use these “cookies.” However, the application may use third-party code and libraries that use “cookies” to collect information and improve their services. The user has the option to accept or refuse these cookies and to know when a cookie is being sent to their device. If the user chooses to refuse our cookies, they may not be able to use some parts of this Service.
Service Providers
This service provider reserves the right to employ third-party companies and individuals for the following reasons: To facilitate the provision of the service;
To provide the Service on behalf of the company;
To perform service-related tasks; or To help analyze how the service is used.
Please note that these third parties have access to the users’ Personal Information. The reason for this is to facilitate the performance of the tasks assigned to them. However, they are required not to disclose or use the information for any other purpose.

When providing your personal information, the user’s trust is valued by our Service through our commitment to use commercially acceptable means to protect it. In the event of a data leak by any provider or controller, national authorities and the data subject will be notified about the occurrence of the security incident that may result in relevant risks and damages, pursuant to Article 48 of the Brazilian General Data Protection Law (LGPD).

This service may contain links to other sites. By clicking on a third-party link, the user will be directed to that site. Please note that these external sites are not operated by Gravae Tecnologia LTDA. Therefore, it is strongly recommended that the user review the Privacy Policy of those sites. Gravae Tecnologia LTDA has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

This Service is not directed to anyone under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If it is discovered that a child under 13 has provided personal information to the Service, such information will be deleted immediately from our servers. If the user is a parent or legal guardian and is aware that their child has provided personal information, please contact our communication channels so that the necessary measures can be taken.

This Privacy Policy may be updated from time to time. Therefore, it is recommended that the user review this page periodically to check for any changes. Users will also be notified of any changes by posting the new Privacy Policy on this page.

Gravae’s services are provided by the legal entity with the following corporate name: GRAVAE TECNOLOGIA LTDA, with the trade name GRAVAE, registered under CNPJ No. 48.536.000/0001-37, owner of the intellectual property over software, website, applications, content, and other assets related to the platform.

This Agreement establishes obligations contracted freely and voluntarily, for an indefinite period, between the platform and natural or legal persons, users of the OR website OR application.
By using the platform, the user fully accepts these rules and undertakes to comply with them, under penalty of applicable sanctions.
Acceptance of this instrument is essential for accessing and using any services provided by the company. If you do not agree with the provisions of this instrument, you must not use them.

All technical solutions available to the party responsible for the platform will be used to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, browsing on the platform or on any of its pages may be interrupted, limited, or suspended for updates, modifications, or any action necessary for its proper functioning.

Access to the platform’s features will require prior registration and, depending on the services or products chosen, payment of a certain amount.
When registering, the user must provide complete, current, and valid data, being solely responsible for keeping such data up to date, and the user undertakes to provide truthful information.
The user undertakes not to share their registration and/or access data to the platform with third parties, being fully responsible for any use made of them.
Minors under 18 years of age and those who do not have full legal capacity must first obtain the express consent of their legal guardians to use the platform and its services or products, and such guardians are solely responsible for any access by minors and those without full legal capacity without prior authorization.
By completing the registration, the user expressly declares and warrants being fully capable, able to exercise and freely enjoy the services and products.
The user must provide a valid email address, through which the site will carry out all necessary communications.
After confirming the registration, the user will have a login and a personal password, which ensures the user individual access to the platform. Thus, it is the user’s sole responsibility to keep such password confidential and secure, avoiding unauthorized access to personal information.
Any and all activity carried out using the password will be the user’s responsibility, who must promptly inform the platform in case of unauthorized use of the respective password.
It is not permitted to assign, sell, rent, or transfer the account in any way, as it is personal and non-transferable.
It is the user’s responsibility to ensure that their equipment is compatible with the technical characteristics that enable the use of the platform and its services or products.
The user may, at any time, request the cancellation of their registration with the Gravae application. Deregistration will be carried out as quickly as possible, provided there are no outstanding debts.
By accepting the Terms and the Privacy Policy, the user expressly authorizes the platform to collect, use, store, process, assign, or use the information derived from the use of the services, the site, and any platforms, including all information provided by the user when creating or updating their registration, as well as others expressly described in the Privacy Policy, which must be authorized by the user.

The platform may make available to the user a specific set of features and tools to optimize the use of services and products.
On the platform, the services or products offered are described and presented with the highest degree of accuracy, containing information about their characteristics, qualities, quantities, composition, price, warranty, expiration periods and origin, among other data, as well as the risks they may present to the user’s health and safety.
Before completing the purchase of a particular product or service, the user must inform themselves about its specifications and intended use.
The contracting of services will be automatically renewed by the platform, regardless of communication to the user, with periodic charges to the same payment method indicated by the user at the time of contracting the service.

By accessing partner premises and properties equipped with cameras for the provision of this service, the user and bystanders assign the right to their image for the recordings made in the application. This assignment is valid only within the scope proposed by the Service, and it is possible to remove or censor the image to be protected in cases of misuse, protection of minors’ images, or any requirements necessary to comply with the law.

The user may cancel the contracting of services in accordance with the terms defined at the time of contracting. In addition, the user may also cancel the services within 7 (seven) days after contracting, by contacting https://gravae.io/presentation, in accordance with the Consumer Defense Code (Law No. 8.078/90).
The service may be canceled by:
a) the user: in such cases, services will only cease when the current billing cycle at the time of cancellation is completed;
b) violation of the Terms of Use: services will cease immediately.

The user is responsible for:
a) defects or technical issues originating in the user’s own system;
b) the correct use of the platform and of the services or products offered, preserving good coexistence, respect, and cordiality among users;
c) complying with and respecting the set of rules provided in this General Terms of Use, the Privacy Policy, and national and international legislation;
d) protecting the access data to their account/profile (login and password).
Gravae’s responsibilities:
a) to indicate the characteristics of the service or product;
b) defects and flaws found in the service or product offered, provided it has caused them;
c) the information disclosed by the company itself, noting that comments or information disclosed by users are the sole responsibility of those users;
The platform is not responsible for external links contained in its system that may redirect the user to an environment outside its network.

This Terms of Use grants users a non-exclusive, non-transferable, and non-sublicensable license to access and use the platform and the services and products it provides.
The structure of the website or application, trademarks, logos, trade names, layouts, graphics and interface design, images, illustrations, photographs, presentations, videos, written and audio content, computer programs, databases, transmission files, and any other information and intellectual property rights of GRAVAE TECNOLOGIA LTDA, pursuant to the terms of the Industrial Property Law (Law No. 9.279/96), Copyright Law (Law No. 9.610/98), and Software Law (Law No. 9.609/98), are duly reserved.
These Terms of Use do not assign or transfer any rights to the user, so access does not generate any intellectual property rights to the user, except for the limited license hereby granted.
The user’s use of the platform is personal, individual, and non-transferable, and any unauthorized use, whether commercial or non-commercial, is prohibited. Such uses will constitute a violation of GRAVAE TECNOLOGIA LTDA’s intellectual property rights, punishable under applicable law.

Without prejudice to other applicable legal measures, GRAVAE TECNOLOGIA LTDA may, at any time, warn, suspend, or cancel the user’s account:
a) if any provision of these Terms is violated;
b) if the user fails to comply with their obligations;
c) if the user exhibits any fraudulent, willful, or offensive behavior toward third parties.

Failure to comply with the obligations agreed to in these Terms of Use or applicable law may, without prior notice, result in immediate unilateral termination by GRAVAE TECNOLOGIA LTDA and the blocking of all services provided to the user.

The items described in this instrument may be changed unilaterally and at any time by GRAVAE TECNOLOGIA LTDA to adapt or modify the services, as well as to meet new legal requirements. Changes will be published in the Gravae application and the user may choose to accept the new content or cancel the use of the services, if they subscribe to any service.
The services offered may, at any time and unilaterally, and without any prior notice, cease to be provided, be altered in their characteristics, or be restricted for use or access.

In addition to these Terms, the user must consent to the provisions contained in the respective Privacy Policy to be presented to all interested parties within the platform’s interface.

Brazilian law shall apply in resolving disputes arising from this instrument.
Any disputes shall be brought before the courts of the district where the company’s headquarters are located.